What to Do If Your iPhone's Flashlight Doesn't Work

When I press the button on my flashlight, why won't it light up?" If the flashlight feature on your iPad Pro or iPhone is disabled or grayed out, you'll want to restore it as soon as possible. Because, let's face it, we all use the flashlight on our iPhones frequently. Here, regardless of whether you have an older iPhone 6 or 7 or a brand newer iPhone 11 or 12, we'll go over the steps necessary to restore the functionality of your iPhone's light.

Learn more about the new iOS 14 feature that allows you to toggle the iPhone's flash on and off with a single back tap here.

Inadequate Light from iPhone Flashlight Fixing the iPhone's Flashlight: Here's How

We have already covered how to access the flashlight on your iPhone, both from the Control Center and the Lock Screen, and how to adjust the brightness. But what if your iPhone's flashlight isn't working, or if the flashlight icon is grayed out? Keeping in mind that only iPad Pros with a rear camera flash have flashlight capabilities, we'll do some iPhone troubleshooting below and get your iPad Pro or iPhone flashlight working again. Check out our daily Tip of the Day for more helpful iPhone guides. Start here

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Even though the button for the flashlight is illuminated, the light does not turn on.

Have You Got a Case?

This may sound ridiculous, but we need to work backwards from the simplest explanations. Can I ask, when was the last time you swapped out the case on your iPhone Remove your new iPhone case if its design prevents you from using the camera or flash. Furthermore, your iPhone's camera may not work properly if your case is made of magnetic or metallic materials.  

Apple Customer Service

contact apple support

If the Flashlight icon or button is not grayed out but the iPhone's flashlight still won't turn on, you may have a hardware problem and should contact Apple support. Within the first 90 days after purchase, you are entitled to free, unlimited technical support. Your device can be serviced for a service fee or deductible if you have Apple Care or another insurance plan.  

The Light Bulb Icon is Unavailable IPhone Flashlight Repair: A Step-by-Step Guide

Is your iPhone battery full?

If your iPhone's flashlight isn't lighting the way, a low battery could be to blame. By limiting the iPhone's power consumption, Low Power Mode prevents you from using certain functions. If you charge your iPhone to 80% before turning off Low Power Mode, it will remain on until it is fully charged.   

Do You Need to Warm or Cool Your iPhone?

iphone too hot

You probably already know that you shouldn't leave your phone somewhere where the temperature is below -4 degrees Fahrenheit or above 113 degrees Fahrenheit, such as a car. Several things can go wrong if your iPhone gets too hot. Your phone's charging speed will slow down or stop altogether, the screen brightness will decrease or even turn off, the camera flash will be disabled until the device cools down, and more. Let your phone return to room temperature if it gets too hot or cold, but don't put it in the fridge or freezer to hasten the process.

Putting away the iPhone's camera

Both the Camera app and the flashlight app on your iPhone make use of the same LED flash. If your Flashlight icon is grayed out, it's because you're trying to use it while the Camera app is open.

Camera app flash on/off toggle

For some users in this Apple support thread, activating and then disabling the flash in Video mode within the Camera app has proven effective. In a different scenario, some users have found success by using the Camera app to activate the flash, followed by closing the app. That is to say:

  1. Start the camera program.
  2. Select Video from the app's bottom menu, then the Flash icon.

    iphone photos app tap the flash icon

  3. Tap On
  4. Tap Off

    tap on turn iphone flash off

  5. Don't forget to quit the Camera app!

Please restart your iOS device.

The same goes for any unsaved work in programs that don't have an auto-save feature; just make sure to save it before you quit. Then, you should force your iPhone to restart by turning it off and then back on again.

Please perform a factory reset on your Apple device.

If your iPhone or iPad's flashlight still doesn't work after restarting, try performing a hard reset. Both iPhones with and without Home buttons require a slightly different procedure.  

Alter the Preferences in the Control Panel

Removing the flashlight from the Control Center and then reinstating it has helped a few iPhone users, according to Apple support forums. So, let me explain:

  1. Release the app's settings  
  2. Invoke the Main Menu Panel

    iphone settings app iphone control cetner settings

  3. Select "Flashlight" and then tap the minus sign in the red circle to disable it.
  4. Select "Remove" to take the torch off the Settings screen.

    tap the minus symbol next to flashlight remove item from iphone control center

To restore the flashlight after a hard restart, open Control Center Settings, and tap the plus sign inside the green circle next to Flashlight.

Cancel and Reset Your iPhone's Settings

If adjusting the Control Center settings didn't fix the problem, resetting your iPhone or iPad Pro to factory defaults is the next best option. No information will be lost, but any alterations to the settings will need to be undone. That is to say:

  1. Release the app's settings
  2. Check Out The General

    iphone settings app general iphone settings

  3. Tap Reset
  4. Select "Reset All Settings" to start over with the defaults.

    reset all iphone settings

Upgrade to the newest iOS version.

In these articles, we often recommend updating your iPhone's software to fix various issues, and that's not without good reason. Please update your iPhone to the most recent version of iOS right now if you haven't already. This could fix not only the flashlight but also the other minor issues you've been having.  

Use an iCloud Backup to Restore Your iPhone

If your flashlight is still malfunctioning after this, try restoring your iPhone from a previous iCloud backup.  

To return your iPhone to its original settings, select Settings > General > Reset.

It's your last resort before contacting Apple Support about a software problem. If you want to keep your data, you should back it up to iCloud before you do a factory reset on your iPhone.  

Get in Touch with Apple's Customer Service

If the flashlight icon is still grayed out after trying these solutions, contact Apple for assistance.  

We trust this information was helpful, and that your flashlight is now operating properly. Next, you'll find out why and how to fix a common issue: shaky iPhone camera footage.

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